eNewsletters Press Room

January-2018: Operational Excellence by Design eNewsletter


Issue: 2018-11
January 2018

Founder’s Corner
The Recession is Dead – Long Live the Recession

by Joseph Paris


The competitive advantage for businesses in the 20th Century was centered around the efforts related to process excellence – making the processes throughout a business as efficient and as effective as possible.  And this was accomplished using a variety of disciplines including (but not limited to) Lean, Six Sigma, Theory of Constraints, and so on.

This is not to say that a mastering of these methodologies and their tools are obsolete or otherwise diminished in their importance.  They are a necessary foundation on which to build and go beyond – for time is the enemy of the 21st Century company- for time is the enemy of the 21st Century company.

Therefore, the competitive advantage will go to the companies that can see further beyond the horizon then their competition, be able to recognize opportunities and threats sooner, and be able to devise and deploy decisive engagements of those opportunities and threats more quickly…



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Featured Events


The Business Transformation & Operational Excellence World Summit 
March 12 – 16, 2018 | Orlando, Florida

Join us at
The Business Transformation & Operational Excellence World Summit (BTOES18), where Joseph Paris will be delivering a dynamic session and workshop.This is the largest gathering of progressive leadership-level executives within Business Transformation & Operational Excellence.
Be sure to use code: OPEXSOC upon registration to receive 20% discount!



State of Readiness Online Masterclass

April 20 – May 11, 2018
We invite you all to attend the State of Readiness On-Line Masterclass that Joseph Paris is conducting for Europe and the Americas. Based on his recently released and highly acclaimed book, “State of Readiness” (May 2017), it is the same highly regarded Masterclass that he has delivered at Universities, Symposia, and to individual companies over the last several months…
We believe you will find the content of particular relevance to you and your endeavors and an excellent use of your time.
Click on your appropriate timezone for more information and registration:



IISE Annual Conference

May 19 – 22, 2018 | Orlando, Florida

Hear about case studies, research and tools on a global stage at the LARGEST industrial and systems engineering event of the year.

IISE Annual 2018 will bring leaders in the industry and academia, including our own Joseph Paris, up-and-comers and students together to develop connections and share experiences.



The Words Matter Movement

The Words Matter Movement involves being a practitioner of careful, thoughtful and deliberate positive communication. It is so easy to speak without thinking. To not genuinely listen and connect with people. When words are used in the wrong way it can be devastating.

Words are container of power. So, how are you using yours? Words motivate or deflate thoughts hopes, dreams and actions. Words have the power to excite, inspire, elate, sadden, frighten, anger or give hope. Language is behavior. What you say matters. It shapes your environment, your work and your life.

By Joy Baldridge


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Thought Food







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Business Transformation and Operational Excellence Key Challenges


Speed and the ability to adapt to changing market conditions are a significant challenge for business.

The threat of new competition (the #1 driver), rising customer expectations, expanding markets, and digitalization are the key drivers of change.

These are driving force behind the every increasing need for Operational Excellence, especially for end-to-end Business Transformation, and rapid, agile, flexible solution offerings and execution.

New technologies and innovation acceleration are disrupting all traditional industries and markets. Start-ups no longer have major barriers to entry, computing powering is accelerating, and business models are being disrupted in just a few months, causing massive pressures on margins.

By Vijay Bajaj

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Trust me…



    Connect with us…   

The Outliers Inn Podcast

Topic: Join us as we discuss negative curves and how to make them positive, ”
The 60 Seconds of Joy“, and the Plus Plus Dash with Joy Baldridge.About Joy: Joy Baldridge, CPC, CSP, is a renown self-management expert who helps the best companies in the world become even better at increasing revenue and productivity while decreasing stress and frustration.  She began her speaking and training career at birth.  She was born into a family of driven entrepreneurs and dynamic educators. Her parents founded the Baldridge Learning Center in 1956. Her first official speaking engagement was at the White House, at the age of 19. She got there by cold calling the president.In 1992, Joy founded Baldridge Seminars International, a professional development organization that focuses on management, leadership, sales, communication and priority management skill development.  In her seminar and keynote presentations Joy shares innovative ways to adapt to change while increasing revenue, productivity and profitability.  Her keynote presentations and seminars are highly entertaining, extremely informative and completely customized. They are known for producing immediate, positive, and tangible results.


         April 16 – 17, 2018
  Conducted by Joseph Paris



   Calendar of Events



Five why “nots”:
Using more than the
“5 whys” method for root cause analysis.



OpEx Vault

 Stuck in the middle

of a Lean Leap


“Everything looks like failure in the middle.” – Rosabeth Moss Kanter

SUMMARY: All senior leader teams get stuck on their improvement journey. Examination of common stuck points for senior leader teams on their improvement journey provides insights into what works and what doesn’t. An improvement evolution framework is offered as a ‘GPS’ tool to aid leaders in building and strengthening their improvement “flywheel” for sustainable change…

Drawing on the latest thinking of experts in many fields and the latest doing of practitioners in diverse healthcare settings, the author reveals fundamental changes in how senior leaders execute the fundamentals of improvement. Many express dismay at the 15-20 year “spread” time-frame for a clinical best practice that is considered to be evidence-based medicine. However, we might be similarly chagrined by the spread of evidence-based management methodologies for organizational improvement.


Professional Organizations
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 Contact the Editor


Thank you for being a valued reader. Please feel free to contact me if you have any questions or comments related to this publication – or if you might be 
interested in submitting an article
 for consideration in our eNewsletter.


Gretchen Lubbe – Editor

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