2016-August: Operational Excellence by Design eNewsletter

As far back as I can remember in my career, which is actually to the beginning – many decades ago, my attention and efforts have been devoted to finding ways to improve the operational performance of an organization.  In the beginning, those efforts were typically focused on mission-critical parts of the organization.  And in this capacity, I was witness to a wide range of approaches that could be drawn upon as needed to accomplish the objective at hand.  As time when on – maybe a decade or so into my career, the scope of my efforts expanded and I not only became a witness to the advent of a number of “new and improved” approaches to achieving higher-order levels of performance, but also a contributor.