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2018-June: Operational Excellence by Design eNewsletter

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Issue: 2018-06
June 2018

Founder’s Corner
Eliminating Waste – Scheduling

by Joseph Paris


If you ever find yourself saying; “There must be a better way”, I can guarantee you that there is.  All we must do is find it.  And, once a successful solution is suspected, try it.  And when found, implement.

One of the biggest stones in my shoe was scheduling appointments and calls.  It was a giganormous time-suck.

I am sure we have all experienced it.  Two people want to schedule time together.  One sends an email suggesting a time, and perhaps a few hours (or days) pass.  Then the response comes confirming.  But in the meantime, the slot has been otherwise confirmed with someone (or something) else.  And the cycle perpetuates until a date and time is settled – or we just give up.

And God forbid if the time had to be rescheduled by either party.  The game just starts over.

All this back and forth is not only frustrating, its wasteful.

Sure, we can hire (at a cost) someone to help expedite the scheduling of calendars.  But the reality is that this just shifts the frustration (and waste) to someone else.

There must be a better way…


Read More

Featured Events

State of Readiness Kuala Lumpur Workshop

September 25 – 26, 2018 |

Kuala Lampur, Malaysia



The Operational Excellence Society together with Lenoxcells, are excited to invite you to join us for this unique 2-day workshop in Kuala Lampur, as based on the groundbreaking book on Operational Excellence by our founder, Joseph Paris, “State of Readiness”.

Learn all you need to know about becoming a High-Performance Organization by attending this unique event!




November 7 – 9 | Barcelona, Spain 

Join other global heads in Barcelona, Spain to hear Joseph Paris speak about Process Improvement, Lean Six Sigma – and how to reach a State of Readiness.

Be sure to register in advance to avoid disappointment.




Featured Article

Time: A Risk Source

We’re obsessed with Time.

Songs and literature don’t forget to remind us that Time goes by, that Time is the key measure of almost everything, even of apparently very solid, indestructible structures as concrete walls.

There’s a key question about Time, which is that we know Time’s effects but – as for many other of nature’s processes – we neither know nor understand Time’s rules.


Just think of all these times:  The Rolling Stones’s song Time Is On My Side.  The Pink Floyd’s obsessively ticking clock in their song Time.  Kenneth Fearing’s 1946 novel The Big Clock – made into a film in 1948, then re-filmed in 1987 starring Kevin Costner with the title No Way Out.  Watching Fritz Lang’s Metropolis, in which a worker hardly moves the hands of a very big clock (or was it Chaplin’s Modern Times?).  Or listening to Queen singing I want it all and I want it now…

We can only think that Time preoccupies all of us.

by CERM Risk Insights


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Thought Food

Featured Article

The 7 Wastes

We are living through testing times…


Our governments are being tested as they try to enact programs to instill confidence in the economy and their constituents. Companies are being tested as they are forced to react to dramatic challenges in the marketplace that have seemingly materialized overnight and without warning. Individuals are being tested in the security of themselves and their families.

Although not a perfect gauge for the state of the economy, the Dow Jones industrial average has dropped from a high of just over 14,000 in the beginning of October 2007 to a low of just under 8,400 in October of 2008. In fact, the Dow was at just over 13,000 in the middle of May.
How can one rationally explain such a precipitous fall in such a short time?


Likewise, how can one rationally explain the rise of oil from $90 a barrel trend in February of this year, to a peak of $145 a barrel (a 62% increase) in July and then the crash to $65 a barrel (a 65% decrease) in October? How can such a closely watched and managed commodity, such as oil, have all of this movement within less than 9 months?I believe it is a prayer from St. Francis of Assisi; “Lord, give me the courage to change that which I can, the strength to endure that which I cannot, and the wisdom to know the difference.”

By Joseph Paris



Trust me…





Episode 30 –

The Charity Sector


 Topic: What do charities, companies, public sector bodies and management consultants have in common? No, that’s not the start of a joke. In this podcast, JP and Benjamin are joined by charity sector specialist Richard Sved to talk formative experiences, responding to rejection, cures for insomnia and the worst football related pun you’ll ever have heard.

Listen Now!

Welcome to this inaugural episode of “State of Readiness”, a podcast devoted to sharing knowledge of how companies can become high-performance organizations and hosted by Joseph Paris.  Our first guest is Brent Gleeson; a Navy SEAL combat veteran with multiple tours to Iraq and Africa.  Upon leaving SEAL Team 5, Brent turned his discipline and battlefield lessons to the world of business and has become an accomplished entrepreneur, author, and acclaimed speaker on topics ranging from leadership and building high-performance teams to culture and organizational transformation.  Brent is the Founder and CEO of TakingPoint Leadership, a progressive leadership and management consulting firm with a focus on business transformation and building high-performance cultures.

Listen Now!

    Connect with us…


Has Lean had its time?

Associate Events

   Calendar of Events


OpEx Vault

It’s Time to Jam



As the sun traverses the heavens ever higher with each and every day, winter has finally been forced to release us from its frigid embrace.  With every passing day, the mud gives way to green grass, the trees burst with the youthfulness of light green leaves, fruit trees are in full blossom and abuzz with bees, flowers blanket the earth in a kaleidoscope of color – and the street musicians play their Jazz for change.


Get Ready, Be Ready, Stay Ready.

Professional Organizations


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 Contact the Editor


Thank you for being a valued reader. Please feel free to contact me if you have any questions or comments related to this publication – or if you might be 
interested in submitting an article
 for consideration in our eNewsletter.


Gretchen Lubbe – Editor

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