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Operational Excellence Society – Munich Chapter Meeting on May 8th, 2012

May 8, 2012 @ 7:00 pm - 9:00 pm

The upcoming Munich Chapter meeting will be held on May 8th, 2012 at Restaurant Ludwigs.

To pursue Operational Excellence is to be dedicated to the deliberate improvement of company performance AND the circumstances of those who work there – to pursue “Operational Excellence by Design” and not by coincidence.

Presenter:  Christian MerzInterim Manager for Continuous Improvement, Change Leadership and General Management

Biography: Christian uses his functional expertise in the areas of end-to-end lean process management, six sigma, change leadership, corporate education and people management as an interim manager. Within the last 20 years Christian has taken on interim leads for major multinational companies in FMCG, Healthcare, Manufacturing and Banking sectors around the World, Christian combines methodologies such as Lean Management or Six Sigma with Change and Cultural aspects to implement best fit organizational development solutions.

Christian focuses his interest on intellectual capital management and corporate behavior models. This is especially important during turbulent times – mergers, acquisitions or global change management initiatives.

Presentation:   “Intellectual Capital Management – Measuring the Immeasurable”

Business context and challenge:

Across geographies, industries and cultures operational excellence has a proven track record of success in financial terms. As the people side of business becomes more and more important companies want to get as well valid and measurable results about tacit and explicit values. Intellectual Capital Management based on similar model like financial accounting and management offers one model for the future.

Key-take aways:

The presentation will tackle a proven model how to deal with Intellectual Capital. How people’s tacit and explicit knowledge can be managed and used for accounting as far as becoming part of a company’s balance sheet. People aspects in Lean & Six Sigma are often summarized in soft facts. With IC Management there is a model to translate those aspects in financial benefits. Taking a structured approach, working with explicit and tacit knowledge and making Intellectual Capital Management a prestigious process for every valuable employee to be involved in – these topics will be in focus during the presentation.


Restaurant Ludwigs
Heiliggeiststr. 6
D-80331 Munich

To Register, please email Martin Haack at haackmf@xonitek.com 


May 8, 2012
7:00 pm - 9:00 pm
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Restaurant Ludwigs
Heiliggeiststr. 6
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