2019-March: Operational Excellence by Design eNewsletter

Monthly Newsletter
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March 2019

Monthly Musing


Why do we assume more words, and a more complex vocabulary is better?  Why should we write a 500-word essay when 150-words (or fewer) will get the same information across?  Many problems could be avoided if we just learned to communicate in a plain manner so as to be easily understood; fewer words, simpler vocabulary.  As Antoine de Saint-Exupery said, “Elegance is achieved not when there Is nothing more to add, but when there Is nothing left to take away.” 
~ Joseph Paris 






Founder’s Corner


OODA and Agility; Reaching a Conclusion Faster

by Joseph Paris


Since the beginning of recorded history, great leaders of engagements have known two things; 1) Time is the enemy with speed and decisiveness in making a decision being an advantage and 2) there is no such thing as the perfect plan. Therefore the ability to adapt as circumstances unfold is critical to success.
Sun Tzu, a military strategist in the 6th century BC and known for his writings on military doctrine in “The Art of War“, recognized and understood the importance of speed and planning very well.
On speed; “Quickness is the essence of the war. Therefore, it is the nature of the army to stress speed.” Here, it is interesting to note that Sun Tzu refers to both “quickness” and “speed”, indicating he believed there was a difference. Most academics consider the reference to “quickness” as being about making a decision in a short amount of time and “speed” about being able to deploy that decision rapidly.

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         Educational Webinar Series

he Operational Excellence Society is proudly hosting its latest online business educational initiative, coined 
the Operational Excellence Webinar Series.




Strategic Financial and Operational Performance Management

March 26 | 09:00 am – 10:00 am (EDT)




Leading in Tough Times – The Role of Systems Thinking

April 30 | 02:00 pm – 3:30 pm (EDT)

Featured Events

2nd Annual Business Transformation & Operational Excellence Summit 
June 5 – 7, 2019 | Vienna, Austria

Joseph Paris will be delivering a State of Readiness Masterclass and also the conference Chairperson at this superb event.


Journey to Excellence
June 19 – 20, 2019 | Manchester, United Kingdom

 Join us for two days of inspirational keynotes, including a plenary session by Joseph Paris on being in a State of Readiness.


Featured Article


by Frederick Fladmark


‘Leadership by intent’ has been described as the leadership technique that can best contribute to making organisations more adaptable and effective. That it can create an environment of employee empowerment. That it can help businesses thrive in environments that are increasingly volatile, uncertain, complex and ambiguous.


In this article, I describe what leadership by intent is and where it comes from. However, the most interesting part is why it works so well, and the neuroscience of why it works.


What is leading by intent?
It is perhaps David Marquet, in his book ‘
Turn the Ship Around‘, that has made famous the phrase of ‘leading by intent’.

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Thought Food

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Improving productivity – time for a paradigm shift?
by Andy Chilton
In the UK, we are constantly reminding ourselves – where others don’t do it for us – that “Productivity is a huge issue”. From Public to Private sector and now even Third sector (not for profit) organisations, calls for increased “efficiency”, “productivity” and “cost-effectiveness” to list but a few terms are common-place. It is big in the news.


For the UK, it is increasingly important if we’re to remain competitive in the world market; especially following Brexit many believe – though who knows what that will mean… assuming it happens… as I write this,  there is just no way of telling!



Trust me…


Operational Excellence Society

Contact the Editor


“Thank you for being a valued reader. 
Please feel free to contact me if you have any
questions or comments related to this publication – or if you might be interested in

an article for consideration in 
our eNewsletter.”
Gretchen Lubbe – Editor




Joining AntlerBoy and JP today at the Outliers Inn is Michael Webb, President of Sales Performance Consultants.  Michael will share the wisdom he has gained working in sales; from his start at Borroughs Corporation, and Rockwell Automation before founding his firm in 2002.  Most people believe there are two types of sales forecasts; wrong ones and lucky ones.  But Michael believes this is wrong – even lazy.


That there are ways of structuring a sales organizations and its processes so that the results are optimized and predictable, with an emphasis on working on what opportunities are real and which are hope – and hope is not a strategy, hope is dope.  Listen closely, perhaps you will gain insights for improving the sales results in your organization.

Listen Now!


James Considine

In this episode, we will have a conversation with James Considine; the Chief of Staff and Head of Business Programs for the Aging and Caregiving business at Philips, where he oversee the enterprise PMO, Continuous Improvement, and Enterprise Reporting & Analytics.
James’ “Superpower” is bringing order and clarity to chaos, creating structures that remove wasteful variation, while enabling people and organizations to deliver their best.  He attributes his skills to his studies of philosophy and understanding people from their perspective; what motivates them, what fears they might have.  In doing so, he is able to establish and maintain an alignment and commitment of people and their efforts to the company objectives and ensure the company is committed to supporting the people.



    Connect with us…

  Upcoming Events


      Calendar of Events


OpEx Vault

Weighing in on Healthcare




I have refrained from discussing Healthcare in my articles because the topic is so politically polarized.  If I say that I am “for” healthcare reform, I am labeled a “socialist” (or worse) who is against free-markets – and if I say that I am against healthcare reform, then I am a heartless free-market capitalist…


Healthcare: No End In Sight – Poor Value at Unsustainable Costs




Something is seriously wrong…
The healthcare industry as a whole in the United States is corrupt, dysfunctional, ineffective, and inefficient.  And regardless of “party affiliation”, everyone appears to share this opinion.  The only real disagreement (and a heated disagreement at that) is what should be done about it, and whether what has been done to date has a chance of working as promised over time.



Get Ready, Be Ready, Stay Ready.

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