Continuous Improvement Capability: Has the training worked?

CONTENT PARTNER CONTRIBUTIONAs seen in the Jun-2015 edition of the Lean Management Journal Continuous Improvement (CI) is a well-established concept within organisations. Many have developed elaborate CI strategies and transformation programmes. However, in our opinion, there is a fundamental problem that advocates of CI need to address. How successful have we been as a CI

CASE STUDY: A new prescription for improving business performance at GlaxoSmithKline

Introduction GlaxoSmithKline (GSK) is a global healthcare group headquartered in London, UK, engaged in the discovery, development, manufacture and marketing of pharmaceutical products and health-related consumer products. (http:\\www.gsk.com) Outline This article will share how we started, scaled up and began to embed the ADP (Accelerating Delivery and Performance) way of working in GSK between 2009 and